window channel balance

A home owner from Olympia WA says:
Hello, I need help identifying the right replacement parts for my window. The small pulley broke inside the balance and my research has led me to believe the enitre balance needs to be replaced. I plan on buying 2 balances to replace both sides of the window. Thank you for your assistance. Keven
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Keven. We can replace this balance, but it will need to be a custom order. Before we begin, we just need one last piece of information: there should be a metal clip at the end of the cord. Can we see a clear picture of that? Once we see what you have, we will send you a custom order form and price quote.
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