window parts

A home owner from franklin square ny says:
do you have window parts(vent and window locks)for associated material has a sticker 216 024825.thanks
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Paul from SWISCO responded:
I'm afraid the number on that sticker doesn't match up to anything. If you can, please take a picture of both your vent lock and sash lock and we will try our best to find a match for both. Please also tell me your measurements for each.
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