At SWISCO, we never charge a restocking fee for returned merchandise.
We offer free returns (minus delivery charge) if a stock item (not including tools or custom orders) is
returned within 30 days of delivery.
You will be responsible for costs to ship returned items.
You must return items in new or unused condition with all original materials included with the shipment.
Please re-pack items carefully to prevent damage to returned merchandise.
SWISCO will process the refund when we receive and inspect the returned merchandise.
If the return is a result of a SWISCO error, damage, or defect, the customer will be refunded the delivery
charge.
SWISCO.com cannot make exchanges. We'll be happy to help you place a new order. Please note you will be
charged shipping and handling on your new order.
SWISCO does not offer any express warranties.
Custom-made merchandise and tools cannot be cancelled, returned or exchanged