23-2 DW CMC 4 balancers

Handy Person from Florida, USA
Oct 23, 2022 12:23 pm
PGT SINGLE HUNG BALANCERS NEEDED
#6SHSTKR
INKED ON BALANCE: 23-2 DW CMC 4

THANKS VERY MUCH,
BOB
IMG_2600 IMG_2602 IMG_2618
3 user uploaded images
7 Replies
Tom
Tom from SWISCO
Oct 27, 2022 1:33 pm
SWISCO
EXPERT

Hello, Bob. I'm not sure what you have, unfortunately. We have dozens of different balances with that stamp. It's not a product code or anything, it just indicates the strength of the spring.

In order to figure out what Series this is, I need you to remove an undamaged version of this balance from the window and show me clear pictures of the top and bottom nylon fittings. I will also need to know the dimensions of these fittings.

Handy Person from Florida, USA
Nov 6, 2022 10:43 am
Thank you Tom, the metal track is 24" long the end caps are 1/2-9/16 width. Metal track painted 23-2 DW CMC4.
The metal window frame clip is also broken.
Images attached.
Thanks
Bob
Metal track 24 End cap 2 End cap Frame clip
4 user uploaded images
Tom
Tom from SWISCO
Nov 7, 2022 8:41 am
SWISCO
EXPERT

Thanks, Bob. This looks like it could be a match for our S395-24. This has a 19-005 top and 15-001 bottom nylon fitting, so as long as those match up then you should be good to go.

Detail of 19-005
Detail of 19-005

Detail of 15-001
Detail of 15-001

The metal frame clip is called a "take out clip." Yours is a match for our 16-002.

Handy Person from Florida, USA
Nov 7, 2022 11:23 am

thanks Tom I'm going to research the replacements for the PGT window channel devices both top and bottom - screwed and riveted are broken. They fit into the channel 15/16 w 1/2"d and 5/8 opening Images attached

Is there an order form showing ensemble needed??

tyvm rhf

sorry to bother again I am prepared to make order though

bot left bot rt top left top rt
4 user uploaded images
Tom
Tom from SWISCO
Nov 7, 2022 11:45 am
SWISCO
EXPERT

This part is called a top sash guide. It's tough to make yours out since it's so damaged but it is very similar to our 18-166. Look it over and see if you agree.

Detail of 18-166
Detail of 18-166

Profile view of 18-166
Profile view of 18-166

Handy Person from Florida, USA
Nov 8, 2022 3:58 pm
Thank you again. You are terrific. rhf
Tom
Tom from SWISCO
Nov 9, 2022 9:43 am
SWISCO
EXPERT

No problem! Please let us know if you have any future hardware questions. 

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