Casey from SWISCO responded:
January 27, 2020
With your balances still installed in the window, we can't make an accurate recommendation on a replacement. We will need to see photos of the balance completely out of the window to have a look and see which replacement can be recommended. |
Casey from SWISCO responded:
January 27, 2020
Yes we can. We will need for you to completely remove the pivot shoe from the window and upload more photos for us to see. We will also need to know the width, height, and thickness measurements of the part. |
Paul from SWISCO responded:
January 31, 2020
Thank you so much for getting back to us. Your pivot shoe looks like our 15-134. Your window balance is actually no longer made, but I believe our more modern Series 770 can be used as a replacement. Look it over and let me know if you agree. The Series 770 attaches at the top of the window using a screw. It also has a terminal clip at the end of the cord which can fit into the 15-134 pivot shoe. If you agree that this balance will work, then I recommend our S770-28 with a 28F stamp. The metal channel is 9/16" wide x 17/32" deep and the 27F stamp is for sashes weighing 32 through 36 pounds. |
Paul from SWISCO responded:
January 31, 2020
You can see our return policy here. Let me know if you have any other questions! |