Tom from SWISCO responded:
March 19, 2018
It sounds like a problem with the window balance. These are spring mechanisms on either side of the window. We can help, but we will need a picture of your original hardware in order to find a good match.
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Tom from SWISCO responded:
March 20, 2018
Well, we're one step closer. It looks like you have a spiral balance, I'm just not sure which. I recommend looking at our Spiral Balance Homepage here and follow the steps shown to determine what replacement part you need. |