Door Rollers

A quick learner from Illinois says:

Hello, Can you please contact me.

Thank you.

Mario

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Casey from SWISCO responded:

Hello,

We'd be happy to help but we would need to see photos of your original roller removed from the door to compare to our inventory. Please also include written-out dimensions such as the housing height, width, and wheel diameter. Thank you! 

A quick learner from Illinois says:
Hello, Casey

The height is, 1-1/4
The width is 12-1-4.
Ii did not measure the diameter of the wheels. They are much larger than the ones that are available at the big box stores. I have enclosed a few pictures.

Thank you.
Thumbnail of the uploaded file named IMG_2975.jpeg
Thumbnail of the uploaded file named IMG_2976.jpeg
Thumbnail of the uploaded file named IMG_2973.jpeg
Thumbnail of the uploaded file named IMG_2974.jpeg
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Casey from SWISCO responded:

Thanks for getting back to us. Your photos look like a match to the 81-156 but the dimensions are a bit different than the ones you provided. I would recommend starting by comparing the measurements below to see if this could work for your repair. 

Alternate image for 81-156
Alternate image for 81-156

A quick learner from Illinois says:
Hello, Casey. If I purchase those rollers and they do not work out for me, can I return them?

What is your return policy?

If I am able to return them? I will go ahead and order those rollers that you feel are similar to what I have.

Kind regards,

Mario
Profile picture of Casey
Casey from SWISCO responded:

Sure, you are welcome to review our return policy here. Just let us know if you have any other questions. 

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