How to mount a channel balance

Hello there!

Thank you for contacting us. I'm afraid you can't use the stock Series 795 with the screw tab since your balance uses a hook and the jamb has a rounded hole.

We can help supply you the Series 795 with the 15-198 hook attached but it will just need to be a custom order. However, note that this balance comes with the 15-195 shoe by default. Can you confirm if your old balance has this shoe? If it doesn't, may I see a photo of it? Lastly, how many balances are you looking to purchase? I can draft a price quote from there. 

Our return policy can be found here as well. 

Thanks for confirming those details! I'll email you a purchase link and price quote for your requested quantity that you can use to place an order on our website. You'll just have to swap the default shoe with the one you purchased previously as shown in the video below once you receive your order.

Let me know if you have any questions! 

Absolutely! I'll re-send you a new quote that will include the 15-194 attached to your balances. Just note that the price went up as we had to add the cost of the 15-194 shoe.