Issue with 15-209 Balance Bracket

Home Owner from 90045
Oct 13, 2022 9:57 pm
Hi, I just ordered balance end brackets 15-209 form you. Unfortunately, when I went to install one, the metal wire hook that connects to the window broke. I'm attaching two photos. Can you help? Is this a part that can be replaced? Thanks!
20221013_185233 20221013_185324
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Paul
Paul from SWISCO
Oct 18, 2022 2:52 pm
SWISCO
EXPERT

Hello!

Take a look at our 15-036 wire hook used for window balances and see if you think you could adapt this hook to your hardware.

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Products and resources found in this discussion
Channel Balance Hook
Channel Balance Hook
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