Jeld wen sliding door locking handle

Thanks for reaching out! I'm sorry to hear your purchase did not work out for you. Our return policy can be viewed here. There is a link at the bottom of the page that will allow you to submit a request for the return instructions.

Since you purchased the keyed version of our Legacy Handle Set, I am assuming your were looking to replace your handle set with something that has a key lock. Take a look at the 82-030A Centered Keyed Handle Set. You'll need to double check your handle set to confirm that the position of your thumb latch is centered.

Dimensions for 82-030A