Casey from SWISCO responded:
May 26, 2023
Hello, I would recommend starting by comparing the 38-056 and 38-057 sash locks, which are used with the 38-135 keeper, to your assembly. As for the operator, would like the see the top of the base, as well as a detailed photo of the fitting attached to the end of the arm that attaches to the sash. From there, we will be happy to research your replacement options. Also, please note that the sill trim is not something that we would be able to supply and would be specific to the manufacturer. Alternate image for 38-057
Alternate view of 38-057
Alternate image for 38-135
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Casey from SWISCO responded:
May 26, 2023
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Casey from SWISCO responded:
June 14, 2023
This appears to be the same window shown in your original post, which also included photos of the operator. Unfortunately, we can't determine the size needed for your window without the original operator to compare to the dimensions of the 39-390 and 39-389 shown in our last response. With that being said, you are welcome to order both options and send back the incorrect one. Our return policy can be found here. |