Bob from SWISCO responded:
April 9, 2019
Hi Arlene. This looks like either a Series 351 or Series 390 Non-Tilt Channel Balance. The only difference between these two balances is the 'depth' of the bottom nylon shoe. The Series 351 bottom nylon shoe has a depth of 1", whereas the Series 390 bottom nylon shoe has a depth of 1-1/8". Compare with your old balances and see what you think matches best. Could you double-check the length of the metal channel? Be sure not to include the nylon attachments at either end in this measurement. I only ask because 25" would be a weird length for a balance stamped 2330 (normally the length would be 24"). Let me know what you find. |
Bob from SWISCO responded:
April 11, 2019
Awesome! We can help with your tilt latch, too but may we see it removed from your window? |
Bob from SWISCO responded:
April 23, 2019
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Bob from SWISCO responded:
April 26, 2019
Great! Let us know if you need anything else. Thank you for considering our business, we appreciate it. |