my current roller has the same measurements as 23-092, with a nylon wheel.
My measure, wheel diameter 1/8, 3/4 flare, with 9/16 inches.
The 23-043 diameter is 1/8 longer than my roller. Should I buy 23-092 or 23-043?
For tha matching track 23-271.
My door frame opening is 59.5 inch. Will 0.5 shorter than the opening be ok?
The outer widest width of the outter layer of the door is 1 1/16 inch and the narrowest width is 7/8 inch. Will my door fit the track 23-271?
The top grove for hanging the door is 2.5 in width total and each Grove is 1 1/4 inch in width.
Thanks
Julia
Tom from SWISCO responded:
August 18, 2020
Hello, If your dimensions match up to the 23-092 roller, I would recommend sticking with that. The material of the roller is not a determining factor, so don't worry too much about it being steel instead of nylon. I also agree that the 23-271 would be compatible and the 1/2" difference in length shouldn't be a problem. You can always center the track away from the wall a bit if necessary. Thanks for posting! |
Tom from SWISCO responded:
September 16, 2020
These rollers are adjustable, meaning that the wheel will move up and down to allow the door to be reinstalled. Both the 23-043 and 23-092 have concave wheels and are compatible with the 23-271 track. The main difference would be the dimensions and wheel diameter. If you don't think you can get the hardware you purchased to work, though it should in our experience, you can view our return policy here. |
Tom from SWISCO responded:
September 16, 2020
I'll see if someone in our warehouse can get the dimensions you requested. We'll attach the return shipping address below. As long as you send them back in the next day or so, we should have no problem processing your refund. Ship returns to: SWISCO.com Attn: RETURNS 7030 Colonial Hwy Pennsauken, NJ 08109 |
Tom from SWISCO responded:
September 25, 2020
Looking at your original roller I can see that the movable part of the housing lines up with the stationary part of the housing. I did look at the nylon roller 23-043 and it looks like the moving part of the housing is the same as the one you purchased the 23-092. What I did was to take a look at the patio door roller the 81-250. That moving part does not hang down as much as the other two rollers. The distance is 1/16" as compared to the 23-092 which is 1/8". Do you think that is enough to work with your door. If not you might need to use your existing housing and just replace the wheel and axle like on the 81-223 along with the axle kit 81-310. Look at the related video on the web site. |