Window Part

A quick learner from Florence, MS says:
3230 Has a spring and goes on side of vinyl window to raise up and down.
Thumbnail of the uploaded file named Window id.jpeg
Thumbnail of the uploaded file named IMG_1845.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

We'd be happy to help but we would need to see the fitting attached to the opposite end of the metal channel as well to narrow down your replacement options. Thank you! 

A quick learner from Florence, MS says:
Other photo end
Thumbnail of the uploaded file named Window3.jpeg
Profile picture of Casey
Casey from SWISCO responded:

It looks like you have either our S351-33, with a 15-002 bottom attachment, or S390-33, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need a 3230 spring strength option for your replacement balances. Thank you!

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

A quick learner from Florence, MS says:
Thanks. Too hard to tell. I'll order both with the 3230 spring, correct?
Profile picture of Casey
Casey from SWISCO responded:

Sure, you are welcome to order a pair of S380-33 and S385-33 balances with 3230 strength options to try out. Our return policy can be found here if you'd like to send back the balances you don't need. 

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.