Bob from SWISCO responded:
February 4, 2024
Thanks for posting. I'm confident we can replace this channel balance, but I need to see the nylon attachment on the other end of the balance as well. We need to see both for proper identification. We should be able to assist you from there. |
Bob from SWISCO responded:
February 6, 2024
That's a huge help, thanks! Reviewing your first batch of photos, it appears that your shoe is over 1" deep. It's tough to tell exactly how deep based on just a photo of a tape measure, but I'd hazard a guess that it's 1-1/8". Your next step should be to confirm that. Assuming I'm right, then that means you can use our S390-25 channel balance. This comes with a 19-002 top and the 1-1/8" deep 15-001 bottom nylon fitting. As long as this matches up to the original size then you should be good go to. Please feel to reach out if you had any other questions. |
Bob from SWISCO responded:
February 6, 2024
Great, I'm glad you found what you needed. If you had any issues with the products you ordered, you can see our return policy here for peace of mind. Thanks for placing an order with us, of course, your business means a lot! Best of luck on the rest of your project. |