10 inch 5/8 channel window balancers

Quick Learner from East Wenatchee, WA
Aug 22, 2023 5:05 pm
Im not sure what balancer to purchase. Looks like it is either a S380 or 385. Any help would be appreciated
Window balancer Window balancer 2 Window balancer3
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3 Replies
Casey
Casey from SWISCO
Aug 23, 2023 12:07 pm
SWISCO
EXPERT

Hello,

I agree that with this combination of attachments, you could have either the S380-10 or S385-10 channel balance. You’ll need to measure as shown below to choose the correct match. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

You'll also need to weigh your sash to determine which option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight. Thank you and let us know if you have any other questions or concerns.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

Quick Learner from East Wenatchee, WA
Aug 31, 2023 11:45 am
Hi Casey, I measured the balancer and it is an S385 as the bottom measurement is a a litle over 1 inch. My window weighs 15 lbs so hopefully you have two of these in stock. Thanks
Casey
Casey from SWISCO
Sep 5, 2023 2:58 pm
SWISCO
EXPERT

Thank you for your patience as we looked into this for you. We can supply the replacement balances that you need but it will need to be a special order since your sash is heavier than any of the stock S385-10 strength options can support. We just sent over an order link and price quote for you to review. Take a look and let us know if you need anything else. Thank you!

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