24" long channel balances

A home owner from Clearwater, FL says:
My balances are stamped "23 4 CQ Caldell" and the metal balance is 24" long. I have attached three pictures - one of the stamped info. and one each of the ends of the balances. Can you provide me with replacement balances?

Bob
A customer submitted photo of channel balance attachments.
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Paul from SWISCO responded:
Thanks for posting, Bob! Before we can offer an applicable replacement for your channel balances, we just need to know a bit more information regarding your bottom shoe. Please refer to the chart below and pick out which shoe's measurement most closely matches your own hardware. Keep in mind that while a fraction of an inch difference may not seem like much, it is actually fairly important to your balance's operation. We recommend that you get as exact a measurement as possible.
A SWISCO guide to identifying balance shoes.
A quick learner from Clearwater, FL says:
My bottom shoe does not have wings and is 1 1/8" long. Therefore, it would appear that I need the 15-001 attachment. Could you tell me how I would go about getting this replacement balance?

Bob
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Paul from SWISCO responded:
Thank you! With a balance with a winged top attachment and non-winged bottom shoe, you will need S395-24 with the 2340 option.
A quick learner from Clearwater, says:
Paul,

My top attachment doesn't have wings either. I thought you knew this because you only asked for additional information about my bottom shoe in your original response. Now you're stating that because I have a winged top attachment (which I don't) and a non-winged bottom shoe I need a custom made balance. Please confirm what I need with both top and bottom non-winged.

Bob
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Paul from SWISCO responded:
I apologize. However, looking at your pictures, it does appear that your top attachment has wings. I can see a plastic tab poking out near the top of your channel. Please take a look at our 19-005, which I believe is what you have. Does this match your existing top attachment? If not, can you perhaps take a few more pictures of the attachment to confirm?
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