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Tom from SWISCO responded:
October 29, 2021
Hello! If this is an old metal window, then odds are you can't take it out. A lot of these old windows are specifically designed so that you can't take the balance out in any way, the reason being that they would get a lot more money if you bought an all new window instead of one small part. What they didn't expect is that aluminum windows would fall out of fashion and all those companies would go out of business. Now, all that aside, it should still be possible to remove your balance, but you'll have to get creative. The first step is to have someone hold the window up for you while you disconnect the balance from the sash at the bottom corners, then unscrew it at the top, and finally do your best to pull it up and out from behind the sash. It may be tricky depending on how much room to have to work with but it is your only hope. Please try your best. Once the balance is out, show me a clear picture of the bottom tip of the balance tube and spiral rod and we can work from there. |
