Alcan window hardware

A contractor from Florida says:
This balance rod/guide or whatever it is called is for an Alcan window. I believe it is 24" and the numbers on it are 2310. Also need the top sashes.
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Casey from SWISCO responded:

Hello,

We'd be happy to help but the top attachment of the balance in your photos appears to be broken. We would need to see an undamaged balance uninstalled to confirm with the top fitting should look like. 

I suspect that you also need top sash guides to hole the balance in place. We'd need to see an undamaged guide removed from the window as well, along with dimensions, to compare to our inventory. Thank you!

A contractor from Florida says:
Yes I need and requested the sashes. See the attached pics for the balance rod/guide or whatever it is called is for an Alcan window. I believe it is 24" and the numbers on it are 2310.
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Casey from SWISCO responded:

Your top sash guide would be our 18-161

As for the balance, you may need the S380-24 with a 2310 strength option but keep in mind that the bottom attachment on this balance measures exactly 1" deep. There is also a 7/8" shoe, our 15-029. Measure your shoe's depth to confirm if you need our stock balances or replacements made with the 15-029 shoe through a custom order. 

16-002 : Take Out Clip
Take Out Clip
16-002
$0.35
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18-161 : 5/8
5/8" Sash Guide, Norandex
18-161
$1.75
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S380-24 : 24
24" Series 380 Channel Balance
S380-24
$9.35
VIEW >
S385-24 : 24
24" Series 385 Channel Balance
S385-24
$9.35
VIEW >
15-029 : Winged Channel Balance Shoe, 7/8
Winged Channel Balance Shoe, 7/8" Depth
15-029
$0.75
VIEW >
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