Andersen balances too short in front

Contractor from Missouri
Mar 16, 2022 4:52 pm

I just bought 10 Andersen balances from See order number 1779394 for ten of the 24-1231.

The upper sash is working fine on this window, but the lower sash comes three inches or so from the bottom and stops.

The codes on the window's original balances are

P54 12R 8 8

P56 12L 8 83

csb 2 csb 1
2 user uploaded images
1 Replies
Paul from SWISCO
Mar 17, 2022 10:33 am

Looks like you have a 3462 Andersen Narroline window that requires a left and right hand balance. The 24-1231 will work fine for the top sash, but not the bottom. For that you will need the 24-13L for the left side and 24-13R for the right.

Products and resources found in this discussion
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts