Andersen window counter balance replacement

Contractor from Cleveland, Ohio
May 18, 2024 11:27 am
I'm working on 3 double-hung windows with 2 counter balances each. All have broken springs. I need to know the part number that matches the weight of the windows. The homeowner says that the install date for the windows was 1990.
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3 Replies
Bob
Bob from SWISCO
May 18, 2024 4:21 pm
SWISCO
EXPERT

Thanks for posting. See the 24-R18-1027 Andersen Sash Balance. This balance can replace old Andersen balance boxes with the stamp 'R18-1027'. Bear in mind this particular balance is meant only for the right-hand side of the window. For the left-handed side, see either the 24-L10-1827 or 24-L12-1827; check the stamps on that balance to verify which you need. Let us know if you have any questions.

Contractor from Cleveland, Ohio
May 19, 2024 11:31 am
The post I created yesterday was for the left balancer. Here's the right. See photos. Many thanks for your help.

-Steve
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2 user uploaded images
Bob
Bob from SWISCO
May 19, 2024 3:58 pm
SWISCO
EXPERT

This should be replaceable with the 24-L10-1827, since the balance has that same stamp. I should clarify that Andersen left and right handed orientation is judged from the outside looking in; hence the confusion. Either way, simply use the 24-R18-1027 and 24-L10-1827 to replace the balances with those exact stamps from the respective side of the sash they came from, and you should be good to go. Let me know if you have further questions.

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