I have four very large windows with sash balance numbers: P24 12SL 381 P23 12SR 481
The P24 came out easier than the P23, so maybe 1 had bee replaced? Can you provide replacement units?
Tom from SWISCO responded:
August 23, 2022
Hello! Thanks for contacting us. Based on your old stamps of "12SL" and "12SR," my respective recommendations would be our 24-13L and 24-13R Andersen brand sash balances.
Please let me know if you had any questions! We're always here to help.