Jasmine from SWISCO responded:
January 31, 2023
Thanks for reaching out. I recommend carefully reviewing and comparing part S800-24 with a 23A stamp. To confirm that this is the correct replacement double check that your top and bottom attachments match those on the balance. Regarding the stop tabs, I believe you are referring to our top sash guides. I am confident we can recommend a replacement, however there are a few that are compatible with the S800 channel balances. I'll need to see a photo of an undamaged part to make an accurate recommendation. |
Hello! I got a couple photos of the sash guides. My best guess at the replacement is the 18-044. Thank you!