Balance for a Weather Shield Visions 2000 Single Hung Tilt Window

A home owner from Corpus Christi, Texas says:
January 10, 2022
The window tilts.

The channel balance stamp has markings "21TG" and "DB 102".

The channel balance is white in color and 22 inches long and ribbed.

The channel balance has a width of 9/16".

The channel balance has a shoe that is blue in color and appears to be like your 15-014.

The window weighs 24.8 pounds.

Which balance do I need to purchase to replace what I have?

Thank You.

Hague

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Emily from SWISCO responded:
January 12, 2022

Hi, Hague.

It is possible that you have our S751-22 channel balance with a 21TG stamp and the 15-233 shoe. This configuration isn't a stock item of ours but we can provide this for you via custom order. To confirm, can you remove the shoe that belongs to this balance and show us a picture? Can you also tell me the quantity you'll need? Our minimum for custom orders is 2. 

Thank you!
A home owner from Corpus Christi, Texas says:
January 17, 2022
Emily thank you for the reply. As requested I have taken pictures of the shoe. Do you think it will be close enough to shoe 15-233? I will need four channel balances. Enough for two window units.
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Emily from SWISCO responded:
January 18, 2022

Thank you for the additional pictures! This is a huge help. Your shoe actually looks like the 15-014, which comes attached to our Series 751 balance. Since this is a stock options of ours, a custom order won't be necessary. With that said, you can place an order for the S751-22 with the 21TG option on our website at your convenience.

If you have any questions just let us know! 
A home owner from Corpus Christi, Texas says:
January 19, 2022
Emily, thank you letting me know what I need to order. You have been very helpful.

Best regards

Hague
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Emily from SWISCO responded:
January 20, 2022

No problem, Hague! If you have any future hardware questions, you know where to find us! 
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