Balancer is nonoperational.

A home owner from Los Angeles says:

The balancer on this window and several others no longer operate. I believe the balancers need to be replaced. I Cannot determine the brand of the window nor of the balancer. The windows were installed in 2008. They are tilt to clean windows.

Thank you.

Tom

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Emily from SWISCO responded:

Hey, Tom.

Thank you for your patience during our busy season. This looks like our S751-22 with a 21HD stamp option. We highly suggest removing your old balance to make sure the shoe resembles the one that comes attached to these balances, our 15-014. If it doesn't look the same or if you're unsure, show us a picture of the shoe removed from the window and we can work from there. 

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