Balancer is nonoperational.

A home owner from Los Angeles says:

The balancer on this window and several others no longer operate. I believe the balancers need to be replaced. I Cannot determine the brand of the window nor of the balancer. The windows were installed in 2008. They are tilt to clean windows.

Thank you.


Thumbnail of the uploaded file named 42A19A15-88AB-41FF-B76B-92E395EE7C59.jpeg
Thumbnail of the uploaded file named 84C4E8B0-390A-40F5-8F3F-ABF0FA9520F9.jpeg
Thumbnail of the uploaded file named 3BE38DBF-93B3-4D8B-863F-38817EEF188A.jpeg
Thumbnail of the uploaded file named EB6FA0C4-4DA2-4D47-A1AD-EE3EAADA9AAD.jpeg
Profile picture of Emily
Emily from SWISCO responded:

Hey, Tom.

Thank you for your patience during our busy season. This looks like our S751-22 with a 21HD stamp option. We highly suggest removing your old balance to make sure the shoe resembles the one that comes attached to these balances, our 15-014. If it doesn't look the same or if you're unsure, show us a picture of the shoe removed from the window and we can work from there. 

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at