28 3 Channel Balance

Home Owner from Florida
Hello,

Attached are photos of a channel balance that I have to replace (both sides of window). The length of the channel portion is 29".

The stamp '28 3 JO Caldwell' is displayed on the channel. The window weight is approximately 20lbs.

After reading some previous posts, I noticed that a take out clip was mentioned. I believe that this was lost from my window frame. Does this normally come with the channel balance?

Thanks in advance for your help.

Rick
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Emily
Emily from SWISCO
SWISCO
Expert

Thanks for reaching out to us, Rick! Before I make my recommendation for the balance, can you show us a photo of the inside of the metal channel where the innerspring connects to the pulley mechanism?

As for the take out clip, see the 16-002 which is sold separately from the balances. If there's an identical window in the house, you can check to see if that has an intact take out clip as a reference. 

Home Owner from Florida
Hi Emily,

Thanks for getting back to me. I'm attaching some other photos showing the innerspring.

Rick
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Emily
Emily from SWISCO
SWISCO
Expert

Thanks for your photos. Based on what I see here, you have either our S351-29 or S390-29, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

Home Owner from Florida
Great, thanks Emily!
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