Tom from SWISCO responded:
July 8, 2019
Thanks for posting. Your top sash guide looks like a broken version of our 18-159P. Look it over and tell me if you agree. I'm not sure about the balance. You're only showing the bottom fitting, so I can't confirm the Series. Can you also show me the top nylon fitting? I'd also like to know the depth of the bottom fitting I mentioned. This would be the "heel to toe" measurement, assuming the balance is standing straight up like how it is while installed. Please be as precise as possible. |
Tom from SWISCO responded:
March 1, 2021
Thanks for this photo. I see now that our 18-159P will not work, thank you for confirming. We may be able to supply this smaller version but I need a bit more time to track it down. I will let you know the moment I have more information. |
Tom from SWISCO responded:
March 1, 2021
Thanks! We actually found a good match for this and are working on adding it to our site. Please give us a little time to have stock made up and I'll let you know as soon as it's available. |
Tom from SWISCO responded:
March 8, 2021
We have not yet, unfortunately. It usually takes several weeks for stock like this to be made up. I promise that you will be notified the very moment we have it available for you to view. |
Tom from SWISCO responded:
March 12, 2021
Hello again! Please see our new 18-204 top sash guide. It just came in and is available for purchase at your convenience. If you had any other questions, feel free to ask. |