Channel Balancer : SWISCO.com

Home Owner from USA

Feb 1, 2024 9:42 am

Thank you for your help today. Attached at the pictures I took. Please let me know if you can determine the parts I need.

Thank you so much for your help.

The handyman that is going to install them will be here Monday. I think he will know exactly what we will need when he sees them.

I know the measurement of the bar is 24".

4 user uploaded images

8 Replies

Emily from SWISCO

Feb 5, 2024 9:37 am

Hi there!

Thank you for reaching out to us. I can't be sure without seeing the attachment that anchors to the pivot shoe but the Series 765 comes to mind. Our balance has a pivot shoe hook as shown below so you'll want to ensure your old hardware does as well. Take a look at the specifications and see what you think.

If you're looking for the pivot shoe, we will need to know the written-out thickness and width.

Close up view of the series 765 balance bottom.

Home Owner from USA

Feb 5, 2024 2:57 pm

Good afternoon. The 765 bar looks the same as the one I have here at my house. The pivot shoe is the same as displayed on your website 046

Thank you

2 user uploaded images

Emily from SWISCO

Feb 6, 2024 9:29 am

The 15-173 pivot shoe also looks similar to your old one. If you haven't already, review the specifications for both the 15-046 and 15-173 to see which one matches up with your pivot shoe.

Alternate image for 15-046

Dimensions for 15-173

Home Owner from USA

Feb 6, 2024 11:40 am

Good morning. I remeasured the pivot shoe and I attached the pictures. I need 8 bars so I am thinking I would need 4 pivot shoe. Maybe it is best if I order 15-173 and 15-046 to make sure I correct ones.

Attached are the pictures.

Thank you so much.

4 user uploaded images

Emily from SWISCO

Feb 7, 2024 9:22 am

It looks like your pivot shoe is less than 1" wide which means the 15-173 might be a better match but you certainly could purchase both and then return the ones that don't work. Our return policy can be found here.

Home Owner from USA

Feb 7, 2024 10:19 am

Emily, thank you so much. We would like to order 8 765 bars 8 15-173 and 8 15-046.

Please advise how to order.

Thank you so much for all you help.

Janet

Emily from SWISCO

Feb 7, 2024 11:12 am

I'm happy to help! Our department doesn't process orders but you can place an order right on our website or by calling our customer service team at (888) 991-1929.