Hi,
Our windows were new in 2008 (manufacturer unknown) and many of the channel shoes have broken at the end that hooks into the channel track.
It looked like your 15-194 channel shoe would work but it just doesn't quite fit. The channel balances all seem in good condition (no rust, cords all seem fine) so I am hoping I don't need to replace those as well.
Hopefully, from the attached pictures you can identify what I need.
Thanks,
Don
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Casey from SWISCO responded:
May 16, 2023
Hello, Unfortunately, our 1" wide t-lock shoe is not compatible with the grooved metal channel shown in your photos. Our S795 channel balance would work as replacements but you would need to replace both sides and swap out the 15-195 t-lock shoes that come with our stock balances with the 15-194 shoes that you purchased. Please note that our balances use a screw tab at the end of the pulley cord. If yours uses a hook like the 15-198, we'll need to know how many balances you need and the stamp code on your metal channel to have them custom-made for you. Thank you! |
Hi,
I took an inventory of the windows with broken channel shoes. Here is a list of the channel sizes, along with the appropriate shoes (15-194):
16 - 34B
12 - 32B
8 - 28C
2 - 20A
I have included pictures of the 34B, 32B and 20A channels. The 28C looks exactly the same but I hadn't removed that one.
As you can see, my channels have a hook on the end.
I'm not sure if there is a significant price premium for the custom channels with clips. If so, would be possible to use the non-custom screw tabs and simply screw them into the vinyl window just below the existing holes?
Thanks for all your help. Please send me a price quote or let me know if you need any additional information.
Best Regards,
Don
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Casey from SWISCO responded:
May 24, 2023
Thanks for getting back to us. We'd be happy to supply these through a custom order but there would be a bit of an upcharge to have the appropriate fittings attached to the stock S795 channel. With that being said, it would also be possible to use our stock balances, along with the 26-200 screw plug and 15-194 t-lock shoes, by following the videos below. Keep in mind that you would need to ensure that the cutout that your original balance hooks attach to is square as shown in our video for this to work. Take a look and let us know which route you would prefer. Thank you! |
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Casey from SWISCO responded:
June 13, 2023
No problem. We just sent over order links and price quotes for each of the balances that you requested. Take a look and let us know if you need anything else. |
