April 6, 2021
Hello
I need to replace coil balances and shoes
for both sides of lower sash. Shoes are 1 1/4
Inches wide and 1/2 inch thick. Coil has number 9 on it.
Thank you
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April 8, 2021
This shoe looks like an older version of the 15-175. Compare the dimensions to confirm. If the spring has a 9 on it, see our S152-9.
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April 14, 2021
Hello thank you I received package today.
One problem though.
I made a mistake and ordered 9 # coils. but I really need 6# coils. Can I make a return and reorder correct ones.
I apologize for that
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April 15, 2021
That's perfectly understandable. I've actually done the same myself in the past. You can see our return policy here, which will get you started on the return process.
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April 16, 2021
Hello
I took the shoes and coils
out and noticed I didn't
slide the coils through the shoe sleeves. I put them in corrected and window slides up and down!
Thank you again