Coil window balance

A contractor from Cleveland Heights OH says:
I need to replace coil balances and shoes
for both sides of lower sash. Shoes are 1 1/4
Inches wide and 1/2 inch thick. Coil has number 9 on it.
Thank you
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Bob from SWISCO responded:

This shoe looks like an older version of the 15-175. Compare the dimensions to confirm. If the spring has a 9 on it, see our S152-9.

A contractor from Cleveland Heights OH says:
Hello thank you I received package today.
One problem though.
I made a mistake and ordered 9 # coils. but I really need 6# coils. Can I make a return and reorder correct ones.
I apologize for that
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Tom from SWISCO responded:

That's perfectly understandable. I've actually done the same myself in the past. You can see our return policy here, which will get you started on the return process.

A contractor from Cleveland Heights OH says:
I took the shoes and coils
out and noticed I didn't
slide the coils through the shoe sleeves. I put them in corrected and window slides up and down!

Thank you again
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