Custom Shoe?

A quick learner from Denver says:
Hello! Looking for 2 new channel balances. Please see the attached pictures. I believe I need this item in 27 inches since it's 27 inches long. The shoes look different. The one in the picture is cracked but it's about an 1 tall.


Thumbnail of the uploaded file named 1FD7517F-29F0-483F-A56B-55EE8B950164.jpeg
Thumbnail of the uploaded file named 3C8C5EF3-1422-401C-BF86-684DC686C68B.jpeg
Thumbnail of the uploaded file named CA8364A8-E860-445D-8FA3-A38B7D549B17.jpeg
Thumbnail of the uploaded file named 1CE33862-B31D-47FA-B080-D6A9B8F03D07.jpeg
Thumbnail of the uploaded file named DCB56384-A54C-4DB0-891B-E2D3A67EAD7D.jpeg
Profile picture of Casey
Casey from SWISCO responded:


Your balance resembles the S751-27 channel balance, which uses the 15-014 knife lock shoe. This looks the same as your shoe except for the color, which doesn't indicate that you need a custom part. Look over the balance and shoe to confirm that the specifications match up to yours. 

Note that the rivet used for installation is positioned in the second hole from the top of the S751 balance. I'd also recommend weighing your window sash and following the chart under the S751-27 product description. Thank you!

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at