Double hung tilt window repair

Question

I have recently purchased a house with a number of these windows which have the same problem. The pivot lock shoe on one side has gotten stuck at the bottom and, I assume, as a result of forcefully attempting to close the window fully, has bent the pivot pin and broken the tilt lock. I don't know the brand of window. How difficult is it to ascertain the correct replacement parts? And what caused the pivot lock shoe to get stuck in the first place?

Casey · Accepted Answer

Hello,

Take a look at the conversion video below that shows the parts we recommend for the type of balance assembly shown in your photos, which appears to be a Simonton window. I can't be sure what caused your window to jam initially but I've related a few additional videos on this page to help you through the replacement process. Thanks for posting!