Emily from SWISCO responded:
January 12, 2022
Hi, Marty. We'd be happy to help but we'll need to see your rollers removed from the door to compare to our inventory. Thank you! |
This was a special order door. It has a built in dog door. Is there any way you can tell what kind of rollers were installed by the door pictures I sent you
Otherwise I'll have to wait until I get someone over to remove it.
It was purchased by
Louie or Cindy
Thank you,
Cindy
Emily from SWISCO responded:
January 13, 2022
I'm afraid seeing the rollers removed is the only way for us to identify what you have, unfortunately. We'll be here to help whenever you can get that for us. |
Here are the rollers. Yay, a friend got the door out.
Thank you,
Cindy
Emily from SWISCO responded:
January 14, 2022
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Emily from SWISCO responded:
January 14, 2022
I'm referring to those little brackets or clips that are on top of your rollers. All orders can be placed directly on our website at your convenience as well. |