Harvey advised that these latches have been discontinued and referred me to you to find replacements.
Attached are pictures of the product label and the two broken latches.
(They were intentionally broken by police to gain entry in a medical emergency.)
I hope you have suitable replacements.
-Dennis
Emily from SWISCO responded:
January 25, 2023
Thanks for reaching out to us, Dennis. We'd be happy to assist but before we get started, we'd like you to write out the distance between the two installation holes, measured from center to center. We will be able to narrow down some options from there. |
Emily from SWISCO responded:
January 25, 2023
Correct, the installation holes would be the screw holes and the hole center spacing measurement should be the same for both the sash lock and keeper. We'll be here to help whenever you can get that for us! |
Emily from SWISCO responded:
February 1, 2023
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Emily from SWISCO responded:
February 1, 2023
Great! Our return policy can be viewed here just in case. |