Help With Window Parts

Quick Learner from USA
Apr 17, 2024 11:22 am
Hi, I'am looking for a couple parts for a window. I think it's called a side sash and a sash guide. I'll send photos and measurement to help

I believe it's a Alenco window?
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5 user uploaded images
5 Replies
Tom
Tom from SWISCO
Apr 17, 2024 11:35 am
SWISCO
EXPERT

Hello! Your balance looks like it could be a match for our Series 395. This has a 19-005 top and 15-001 bottom nylon fitting pre-attached, so as long as those match up then you should be good to go.

As for the top sash guide, it looks like an older version of the 18-174, which also happens to be an Alenco brand part. The bad news is that they don't make this in white anymore. Black is the only available color finish.

Quick Learner from USA
Apr 17, 2024 11:50 am
Thank you then I'll order a couple along with a side sash counter balance
Tom
Tom from SWISCO
Apr 18, 2024 12:07 pm
SWISCO
EXPERT

Great, thank you! We appreciate the business, it means a lot.

Please feel free to reach out if we can be of any further assistance.

Quick Learner
Apr 19, 2024 8:25 am
Hello. The side sash or counter balance measures 28" from metal end to metal end and 29" overall, I believe the width is 9/16 or 5/8 don't know how accurate it has to be. The stamped number on the sash is # DB E03 2730.

Thank you for all your help on identifying these parts so I can order them.
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5 user uploaded images
Tom
Tom from SWISCO
Apr 19, 2024 10:47 am
SWISCO
EXPERT

Hello again! This appears to be the same balance you showed me earlier this week. Have you had the opportunity to look at our Series 395 yet? Is there any reason you don't think it will work? This still appears to be our best option. Note that when measuring length, you only want to measure the metal channel. You do not include the nylon fittings in this measurement.

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