I describe the part to one of your texts. She told me it was a rib balance, so I looked at the picture. She told me to look at and it is not the same so I will send you pictures that I have the only s

Contractor from New Jersey?
I am sending you pictures of the sash so you could see the type of shoe that it had to fit into the rib balance, and a picture of the rib balance The only stamping was the 24 each day and the red bounce was 3/8 of an inch on the face of the channel
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Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for writing in! The cam pivot installed to the bottom of the sash looks similar to our 26-150 Cam Pivot Pair. To determine if this is the right replacement, carefully look over the dimensions. I'm sure these should work as a suitable replacement for you.

Dimensions for 26-150
Dimensions for 26-150

I am confident we can supply you with a replacement for the balances you have but I will need to see them removed from the window channel to properly identify them. I am especially looking to see a photo of the shoe in its entirety. 

Also, may I please see a photo of the stamp on the balance? Unfortunately, I wasn't able to make out exactly what the stamp is from your inquiry.

Take a look at the video tutorial below for an idea on how to remove these balances from the window.

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