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Paul from SWISCO responded:
April 6, 2015
This is a tricky project, but I have a couple ideas. Before I recommend anything, though, I need more information. Please show me the bottom sash tilt bar so that I determine what substitute balance shoe it could work with. Please also give me the height and width of the visible glass for the bottom sash.
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Paul from SWISCO responded:
April 6, 2015
Thank you! Could we see the pivot pin in question? Since we're looking for all new hardware, there's a possibility that it needs to be replaced. I just want to know exactly what it is you're working with so that we have more room for experimentation.
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Paul from SWISCO responded:
April 7, 2015
Perfect. I think I have an idea, though it would have to be custom made. I'm thinking of using our S750-24 channel balance, but attaching our 15-159 shoe at the bottom. We would also be using the 23R stamp option; a pair of balances with this option can carry a window sash weight of 10 through 18 pounds. Finally, your top and bottom sash will require two different S clips at the top in order to install; the top sash will need the 19-029 and the bottom sash will need the 19-030 . Please review this hardware and let me know if you think this will work in your jamb. If so, then check out these two custom request forms: one for the Top Sash and one for the Bottom Sash . Simply fill out the blank fields and one of our representatives will get back to you with a price quote and the items to add to your cart. |
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Paul from SWISCO responded:
April 7, 2015
They would both attach at the top.
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Paul from SWISCO responded:
April 8, 2015
Ah, I see. Yes, if the pivot pins are not currently in place to catch the shoe, then you will likely have to move their position.
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Paul from SWISCO responded:
April 13, 2015
Awesome! I'm so glad it did. It's always nice when a custom setup like this works out. Hopefully this will help other customers in the future, too.
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Paul from SWISCO responded:
May 5, 2017
I think the easiest way to solve your problem would be to take one of your jamb liners, and a sash, to your nearest mill work and have them set you up with a new jamb liner set. Trying to repair the pulley system with their plastic rollers and parts will be a very difficult and pricey project, and I think it would be easier and cost effective to just get new jamb liners.
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Paul from SWISCO responded:
April 25, 2018
Hi, Mike! Thanks for the detailed information. Hopefully we can help. These are estimations from the dimensions you gave. You should compare them to the ones you have in the existing windows just to be 100% sure. For the 34-7/8" x 19-1/2" window, I recommend eight S750-20 balances with a stamp of 19HD, which can support sashes weighing 17 through 22 pounds. For the 24-7/8" x 23-1/2" window, you will need four S750-24 balances with a stamp of 23HD, which can support 18 through 22 pounds. We would specially attach the 15-159 shoe to each of the above window balances. I also recommend ordering six of the 19-029 and six of the 19-030 . Please look over this information and let me know what you think. If it looks good to you, let me know and I'll email a special order link for the above balances. |
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Casey from SWISCO responded:
November 6, 2018
Hi there, I'm afraid we don't sell jambs, just balances to install into them. Sorry for the inconvenience. |
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Paul from SWISCO responded:
October 4, 2022
You can absolutely buy these parts separately and assemble it yourself, yes. Just note that any balance altered in this way cannot be returned for a refund. Custom made balances are also non-refundable, though, so in that aspect there isn't much difference. I'm also required by policy to tell you to make sure to wear safety glasses and goggles before you attempt any alterations like you have in mind. These cords are under a lot of tension and if they slip out of your grip, that plastic could shatter. I've seen people I've worked with get hit in the eye in such circumstances, so take all necessary precautions. You definitely want to use a bench vice to keep that cord secure before you try swapping anything out. |