Identify Channel Balance

Home Owner from Thousand Oaks California
Sep 10, 2023 8:01 pm

Hello Customer Service,

My channel balances are for non tilting window 1/2" and the length is 24". They look like S380 and S385. On the other hand, I couldn't see the difference between S380 and S385. Please help me identify the right channel balance.


Thank you from now.



IMG_6465 IMG_6458 IMG_6460 IMG_6461 IMG_6464
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1 Replies
Bob from SWISCO
Sep 10, 2023 10:37 pm

Hey Burak. I agree, this looks like either an S380-24 or S385-24. The only difference between the Series 380 and Series 385 is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement. See the picture below for reference. Compare both with your old balance to determine what matches best. In either case, for a new stamp option choose 2340.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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