Identify parts

Hello!

Thanks for reaching out to us. Your balance's shoe indeed looks like the 15-233. However, this will need to be a custom order since we don't have a stock balance that uses this particular shoe. Can you measure the length of the metal channel and tell us what you get? We'd also like to see a photo of the stamp printed on the metal channel. 

Your pivot bar isn't made anymore, unfortunately. The 26-150 is similar in design and may be worth considering though. Take a look and see what you think. 

The 15-197 is presently in stock but we don't recommend this part for your original shoe. The 15-233 is what you want. The cost and lead time for the custom balances with the 15-233 shoe depends on the length of the channel and stamps for your balance. I'm not able to draft a price quote unless I have that. 

That's odd. With a 33TG stamp, the metal channel ought to measure 34" long. I hate to ask but could you double-check that for us? I just want to be thorough since custom orders are nonrefundable.

If it indeed measures 32" long, we will need you to weigh the window sash on a scale so that we can re-calibrate the spring strength. 

Sure, you can replace just the shoe if that's all that is broken. We just recommend wearing safety gloves and goggles. There are replacement instructions on the 15-014 store page but the principle is the same for the 15-233. 

This doesn't have to be a custom order if you only want to replace the shoes. You can place an order for the 15-233 on our website whenever you'd like or by calling (888) 991-1929.