I'm hoping to buy 20 channel balances to refresh my home's windows. The photos I took of the ends may look strange; I believe tiny parts of plastic have worn down and broken over time.
Additional info:
- The only stamping on my channel balances reads "27 4 BSI OD" (BSI text is stamped perpendicularly to other text).
- The metal portion of the channel balance is 28 inches long.
Thanks for your time!
Identifying channel balances

Home Owner from Tucson, AZ
May 14, 2024 4:28 pm
5 user uploaded images
4 Replies

Jasmine from SWISCO
May 15, 2024 10:11 am


Hello,
Your balance looks like it could be either the S380-28 with 1" shoe or the S385-28 with a 1-3/32" shoe. To determine which of these is the series, you'll need to confirm the dimensions for the depth of your bottom shoe.
You'll need the 2740 option.

Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from Tucson, AZ
May 15, 2024 12:09 pm
Thank you for the speedy and thorough response, Jasmine. I'll go with the S380-28 since the shoe on my channel balance is 1".

Jasmine from SWISCO
May 15, 2024 12:33 pm


I'm happy to help! Please don't hesitate to reach out with any other hardware repair questions you might have.
Have a great day!
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