K&K windows

Home Owner from Castle Rock, Colorado
Mar 31, 2021 2:26 pm
Hi We have three windows that the windows do now open. I have taken a picture of the part. The bottom
7 Replies
Tom
Tom from SWISCO
Apr 2, 2021 2:42 pm
SWISCO
EXPERT

If the issue is that the windows won't open, then you need new operators. Your photo doesn't tell me much, though, it only shows the base and handle. In order to recommend a new operator entirely, I need to see the original out of the window.

Home Owner from Castle Rock, Colorado
Apr 4, 2021 11:40 am
Let me know if theses work
image image
2 user uploaded images
Tom
Tom from SWISCO
Apr 5, 2021 9:44 am
SWISCO
EXPERT

No, I'm afraid not. We need to see the entire assembly, including the link arm(s) that push and pull the window closed. A bird's eye view is typically best. From there I should be able to fully identify the operator. 

Home Owner from Castle Rock, Colorado
Apr 5, 2021 3:40 pm
Here is the outside
76E8F06D-7D14-4E58-8813-04E077033234 948B91FD-71FB-44DE-B961-1D0AB1DF7EB4 6D82337F-2FF0-47C2-93C3-B31DA7D54370
3 user uploaded images
Tom
Tom from SWISCO
Apr 6, 2021 9:08 am
SWISCO
EXPERT

Thanks for the photos. I believe you have our 39-031 and 39-032 Operators. Just make sure the dimensions we list in the pictures match, particularly of the link arms. Let me know if anything differs. 

Home Owner from Castle Rock, Colorado
Apr 13, 2021 3:17 pm
Hi, they look similar but have a question. Is the link arm the smaller part - how big is the longer side

Thanks
Tom
Tom from SWISCO
Apr 14, 2021 8:44 am
SWISCO
EXPERT

Yes, the link arm is the smaller arm on the hinge. We have detailed dimensions on the 39-031 and 39-032 store pages, but I'll also post them here for your reference.

Dimensions for 39-032
Dimensions for 39-032
Products and resources found in this discussion
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts