While tilting our double hung windows in to clean recently the removable black plastic retainer clips on the Pivot Shoes broke in pieces on several windows and cannot find replacements anywhere. Company that installed them is no longer and anywhere that I contact a Trustgard Window contractor, they are not interested or do not sell replacement parts.
I am looking for (12) Pairs of Pivot Shoe Assemblies that will either be a direct replacement for what we have, or a different brand that will work with what we have.
Thank you for any help that you can give me. Been going crazy searching fo rthe last 1-1/2 weeks online with no luck.
Sincerely,
Doug