Milgard 1997 Casement Windows Plastic pieces

A quick learner from Half Moon Bay, CA says:
September 17, 2019
Milgard 1997 Casement Windows Plastic pieces that hold the locking mechanism rails - many are cracked as the image shows. Some info on label phot attached
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Tom from SWISCO responded:
September 24, 2019

Hello! Looks like you need a new lock bar guide. Check out our 39-265 and see if this can be used to repair your window.
A quick learner from Half Moon Bay, CA says:
September 24, 2019
Looks like you nailed it Tom.

Thank you

Jim
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Tom from SWISCO responded:
September 25, 2019

Awesome, glad to hear it! Thanks for considering us and please let  me know if you need anything else.
A quick learner from Half Moon Bay, CA says:
September 28, 2019
Dang! They are the wrong part. It's actually a two part piece. One in the back of the rail and one in the front. All the back pieces are fine. Just the front pieces have failed.The correct part has grooves and slots that line up with the bottom piece for it to fit perfectly.
When I put in the parts you sent, they did not mate up properly and the window doesn't close. See pics.
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Tom from SWISCO responded:
October 1, 2019

Ah, that stinks. I'm very sorry to hear it didn't work. I've looked all over and couldn't find a two-piece version of this guide. Could you possibly use small washers to make up for it? If not, you can return it for a refund. See our return policy for more information. Sorry again that you're having trouble with our part!
Lock Bar Guide
Lock Bar Guide
39-265
$0.97
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