Milgard window shoe

A handy person from Morgam Hill,Ca 95037 says:

I can't seem to locate the shoe I have off a Milguard window I will attached a photo with measurment.

The number on the balancer is 26 2 DW CMC 10. I do need two of all these components.

I hope I have given you a good description of what I need.

Thanks

Gary

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Bob from SWISCO responded:

Hello Gary. For the channel balance, I believe you need either our S380-27 or S385-27. The difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare btoh with your old hardware to see what matches best. For a new stamp option you will use 2620. 

For the Top Sash Guide, we've seen this type before and I am afraid we don't have an exact match. Look at the ones I've listed on this page and see if any dimensions that match your old one. I think the 18-009 might be the best bet, but I cannot make any guarantees. 

A handy person from Morgam Hill,Ca 95037 says:
Morning Bob,

Well I'm not having much luck identifying the two ends so here are more photos. It's definitely a 27" Balancer. Well just send me what you think is my best shot at repairing this Milguard window. By the way this time when I pulled them off the cable broke. SO I need something to replace it with. You the Man!

Thanks Bob
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Bob from SWISCO responded:

To help, I've put together a diagram for you. The image below demonstrates the different in depth. For the Series 380, the depth is 1"; for the Series 385, the depth is 1-3/32". Compare both to determine what you need. 

S380vsS385
A handy person from Morgam Hill,Ca 95037 says:
Morning Bob,

I'M taking the 15-004 which is 1-3/32. 2 of those and I believe I'm good to go.

Thanks for your help!
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Bob from SWISCO responded:

Great, it sounds like you need our S385-27 then. Note that the nylon fittings come attached to this balance, and its ready to install out of the box. Let us know if you have any other questions. 

18-009 : 5/8
5/8" Top Sash Guide
18-009
$0.85
VIEW >
18-064 : 5/8
5/8" Top Sash Guide
18-064
$1.05
VIEW >
18-127 : 5/8
5/8" Top Sash Guide, Seasonall
18-127
$1.85
VIEW >
S380-27 : 27
27" Series 380 Channel Balance
S380-27
$9.55
VIEW >
S385-27 : 27
27" Series 385 Channel Balance
S385-27
$9.55
VIEW >
18-188 : 5/8
5/8" Top Sash Guide
18-188
$1.35
VIEW >
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How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
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How to Identify Replacement Channel Balances
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