Good morning,
I recently purchased a handful of channel balances and on one of the windows I also noticed that the plastic hook that is screwed into the window to grab the channel balance is also broken. Can you help me identify this piece and do you sell it? I have attached a picture. It is a little plastic piece with a hook on it that is screwed into the outside of the window sash. The hook then grabs the channel balance and secures it with the window for continued operation. Without the hook, the channel balance continues to stay at the top in the take-out clip because there is nothing to pull it down with the window.
Any help would be greatly appreciated.
Thank you,
Jeremy
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Tom from SWISCO responded:
October 9, 2020
Hello, Jeremy. This part is called a top sash guide. We sell a ton, but I don't recognize your style. Would it be possible to see it out of the window? I would specifically like to see it from the front and side. Think of it like a mug shot. Thanks! |
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Tom from SWISCO responded:
October 12, 2020
Thank you so much, Jeremy. This is a huge help. Based on that side profile, I feel very confident that our 18-125 is the match you want. It is unfortunately not made in black, but it can always be painted if that's a dealbreaker. Look it over and let me know what you think. |
![How to Replace a Top Sash Guide [1080p]](../../images/videoThumbnails/107.jpg)