Good morning,
I recently purchased a handful of channel balances and on one of the windows I also noticed that the plastic hook that is screwed into the window to grab the channel balance is also broken. Can you help me identify this piece and do you sell it? I have attached a picture. It is a little plastic piece with a hook on it that is screwed into the outside of the window sash. The hook then grabs the channel balance and secures it with the window for continued operation. Without the hook, the channel balance continues to stay at the top in the take-out clip because there is nothing to pull it down with the window.
Any help would be greatly appreciated.
Thank you,
Jeremy