Hi I ordered the wrong size and the end was wrong as well so I am asking for help to identify these balances which go into tilt window.
Thank you,
Denise
Hi there Denise!
Thanks for reaching out to us. We can help with the balance shown here though it must be a custom order since a hook is used for installation. Can you confirm the number of balances you're looking to order? I can draft a price quote from there.
Great! Thanks for confirming that for me. I see that the 33" balance is stamped 33C. Can you tell me the stamp of the 27" balance as well?
Thanks so much! I'll go ahead and email you a purchase link for (6) S795-33 balances with the 33C stamp and 15-198 hook attached and (2) S795-27 balances with the 27B stamp and 15-198 hook attached. You can use this link to place an order on our website.
Please note that there is a 5-6 week lead time as well.
Let me know if you have any questions!
