Pretty sure it's 351 channel balance

Quick Learner from Montreal, Canada

Aug 8, 2023 5:21 am

Hi there,

I am wondering how you measure the depth of the shoe of the balance. I think for 351 it says the depth of the shoe is 1 and 1/8 inch, but I am not sure where you are measuring---can you please let me know? The length of my metal channel is 32 inches, and I am pretty sure that what is stamped into it is 3130 (although it's pretty hard to see---I will probably weigh the window pane). Oh the width of the channel is 5/8 inch.

Also, how long to deliver to Montreal, Canada?

Please let me know and thank you!!!

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Emily from SWISCO

Aug 9, 2023 11:10 am

EXPERT

Hello!

Thanks for reaching out to us. You'll want to measure the bottom shoe as shown in the image below, Also, note that the Series 351 comes attached with a 1" deep shoe while the Series 390 comes attached with a 1-1/8" deep shoe.

Shipping will also depend on what option you select at checkout since we have a few different choices.

Comparison of the S351 and S390 balance shoes.

Quick Learner from Montreal, Canada

Aug 11, 2023 11:35 am

Thank you so much---if I have measured correctly, it is 1 and 1/8 of an inch, so the 390---I will go ahead and order. Thanks again!

Emily from SWISCO

Aug 11, 2023 11:48 am

EXPERT

No problem! I'm happy to help. Good luck with your repair and let me know if you need anything else!

Quick Learner from Montreal, Canada

Aug 11, 2023 5:22 pm

Actually I do have another question and perhaps you can answer. The windows this concerns consists of two sets of double hung windows with a screen in between. I find videos on how to replace the channel balances in the bottom panes but I can't find anything on the upper panes. Do they work the same way? Please let me know and thank you!!!

Emily from SWISCO

Aug 14, 2023 9:06 am

EXPERT

Yes, the replacement process for the top window sash essentially follows the same principle as the bottom sash.

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