Re: Need to order channel balancers

Thanks for reaching out to us! I am confident we can supply you with a replacement for the balances you need. I'll just need to see a photo of the top nylon attachment to confirm the series you need. Unfortunately, I would not be able to confirm that information from the balance stamp or the channel length. The stamp only denotes the weight range a balance can hold to support the weight of a sash.

Please don't hesitate to reach out with any other questions you might have.

Thanks for the photos. Your channel balances appear to be either the S351-34 with a 1" shoe or the S390-34 with a 1-1/8" shoe. To determine which of these is the correct replacement, you'll need to confirm the measurement for the depth of your shoe. Take a look at the diagram below for refernce.

You'll need to select the 3330 stamp which can support a sash weighing 23 to 28lbs.

Comparison of the S351 and S390 balance shoes.