Reparing unidentified windows

Question

Would like to repair windows in my daughter's condo.

The worst problem is that the pivot bars snapped where they screw to the sash. I removed the remaining part from the sash, but need help identifying a replacement pivot bar and understanding how to reinstall them.

Problem 2: The windows are very, very stiff going up and down. They use spiral balances. Are those easy to replace?

Problem 3: the top sash does not stay all the way up. Not as critical

Appreciate any help you can offer.

Emily · Accepted Answer

Hi there! Thanks for reaching out to us. I'm afraid your pivot bars are too damaged to identify. May we see a photo of an undamaged version removed from the window sash? We'll need to see a photo of the pivot shoe removed as well, along with the written-out thickness and width.

As for the balance, see the 3/8" S900 or 9/16" S600 since this is a tilt window. You'll have to measure the diameter of the outer tube to determine the best match. In the meantime, we've related a couple of videos on this page that you may find helpful.