![]() |
Tom from SWISCO responded:
May 23, 2013
Thanks for posting! I'd be happy to help you with this project, but unfortunately we will be unable to replace the sash. MI is a manufacturer, so I recommend contacting them directly.
We may be able to replace the plastic catches, though. Could I see a few pictures of them removed from the window and with dimensions? That will help us determine what can work as a replacement. |
![]() |
Tom from SWISCO responded:
June 27, 2013
Ah, these pictures are perfect. check out our 18-093 Capitol top sash guide and let me know if this is a match.
|
![]() |
Paul from SWISCO responded:
March 7, 2019
If there is not a stamping on the balance that matches up with our stamping system, then you would need to remove the sash and weigh it on a scale. From there, you would visit any of our balance product pages. Below each product description, you will see a sash weight chart. Go with the stamp option that best fits the weight of your sash. |
I have a few windows and screens at my new rental these windows and screens need to be replaced
![]() |
Tom from SWISCO responded:
July 11, 2023
Unfortunately, we don't sell replacement window screens of any kind. My suggestion is to contact a local hardware store that provides this service, or even the original maker of the window. |
![]() |
Tom from SWISCO responded:
September 19, 2023
I'm afraid I don't recognize this part. Can you tell me what this part does? Can you also tell me its dimensions? Finally, knowing who made the window may also be helpful. I can't guarantee that we can get this for you but I will definitely try my best! |
![]() |
Tom from SWISCO responded:
September 27, 2023
Hello! These are generally called vent stops. We sell a small few handful of different styles, which you can see here , but unfortunately none of them match the design you show here. Ours won't be able to mount on your window like the original. My suggestion is to contact the original window maker to see if they can provide you with this exact style. |